Do you offer a warranty? 

NAK offers a limited lifetime warranty on most of its tile, LVT, cabinet and countertop products. Manufacturer warranties will vary, and NAK will assist with any warranty concerns. Different limitations and terms apply based on the product. See full warranty in-store, as well as on your invoice, for details.

Is your showroom open to the public? Is an appointment required? 

NAK has a showroom in Orangeville. We are open to the public, and we welcome contractors who wish to partner with us. Our showroom includes a large selection of tile, vanity floor models for sale, bath displays, kitchen displays, sink displays, quartz and laminate countertop samples and cabinet doors, luxury vinyl tile (LVT) flooring samples, and hundreds of backsplash tile options. To visit our showroom a free Browsing or paid Consultation appointment is highly recommended. Click on Book Your Time or Book A Consultation to schedule a day or time.

Does NAK supply a free estimate or proposal? 

Yes! Simply provide us with a sketch floor plan and measurements of your walls along with floor-to-ceiling heights when you visit our store to select your products on a free browsing appointment. Our designers can also assist you in coordinating and making selections by scheduling a paid in-store consultation, which will be followed by an in-home measurement to verify details prior to finalizing any orders.

How long does it take to get my tile order or tile supplies? 

Most tile purchases are ready for pick up within 2 weeks. Faster availability and delivery can be arranged by request with most tiles, but some conditions apply. NAK stocks many tile supplies such as grout, thin-set, stone shower jambs and a variety of Schluter products, including shower niches, Kerdi and Ditra, and profile edges. NAK also has samples that you can purchase or borrow.