FAQ

Is your showroom open to the public? Is an appointment Required?

NAK has a showroom in Orangeville. We are open to the public and we welcome contractors who wish to partner with us. Our showroom includes displays of kitchens, closets, bath displays, vanity floor models for sale, laundry display, countertops and door samples, plus flooring, backsplash and other samples. There is no appointment necessary to visit our showroom, however, because our staff also makes in-home visits for consultation and project management, an appointment is recommended, especially if you wish to meet with a designer.

Production time on custom cabinets?

Our in-house manufactured custom cabinetry takes approximately 5-8 weeks based on the size and nature of the order. Larger volume orders processed through our secondary Canadian manufacturers take approximately 6-10 weeks.

Warranty?

NAK offers a limited lifetime warranty on all custom cabinet doors and a warranty on all internal hardware such as hinges and drawer glides. Warranty is non transferable and some limitations apply. See full warranty in store for details.

Does NAK supply a free estimate or proposal?

Yes, please provide us with a rough layout and measurements of your space or request a free in-home consultation.

How can I submit my drawings / measurements for an estimate?

Drawings / measurements supplied in person at our showroom, will receive a proposal estimate on the same day. Drawings sent via email will take 2-4 business days to process.

What should my measurements include?

It is helpful to have a sketch containing the main layout of the room and measurements that help locate items in the room. This includes wall lengths from corner to openings (outside trim edge), width and height of doors and doorways, windows, approximate centre of exhaust vents, floor registers, plumbing pipes, gas and electrical. If you are adding a new service ( ex. Gas ) make a note about that as well.

Does NAK offer on-site measuring?

Yes, if an appointment is made for an in-home consultation, otherwise the initial measurements for estimate proposal are provided by the customer. If proceeding with NAK proposal, measurements will be verified by NAK prior to production.

Does NAK offer fee based design services without cabinet purchase?

Yes, submit your measurements with “DESIGN ONLY” written on them. Measurements supplied in person at our showroom, will be processed in 3-5 business days. Drawings sent via email will take 5-7 business days. All fee based designs require a 50% deposit in advance, balance on delivery.

Does NAK offer cabinet refacing / kitchen painting / kitchen re-staining?

Yes, however we only reface kitchens using the painting or re-staining process. See the “kitchen painting and re-staining” page for more details.

We can also alter the stain colour within set limitations. Doors can be replaced to custom match if damaged or completely across the whole kitchen if you wish to change the shape. However the new doors will be manufactured using the same material as the original door. (ex. oak original = new door made with oak.)

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